Compass Of Integrity Healthcare Consultants LLC

Compass of Integrity Healthcare Consultants, LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights.

1. Information We Collect

Contact information you submit through our website forms: name, phone, email, and the type of care you are inquiring about.
Health-related information you voluntarily share about a loved one in order for us to evaluate care needs.
Technical information automatically collected when you visit our site: IP address, browser type, pages viewed, and timestamps.
Cookies and similar technologies used to operate the site and remember preferences.

2. How We Use Your Information

To respond to your care inquiries and schedule consultations.
To design and deliver personalized care plans.
To communicate with you about your services, scheduling, and billing.
To comply with applicable laws, including HIPAA, Florida home care regulations, and tax/employment law.
To improve our website, services, and customer experience.

3. Protected Health Information (PHI)

Health information you provide may be considered Protected Health Information under the Health Insurance Portability and Accountability Act ("HIPAA"). Our handling of PHI is further described in our HIPAA Notice of Privacy Practices.

4. How We Share Information — No Sale, No Third-Party Sharing

The information you submit through this website is strictly used to contact your family regarding our services. Your information is never sold, rented, traded, or shared with third parties or any outside party for marketing, advertising, analytics, or any other purpose.

The only limited exceptions are: (a) caregivers and staff directly assigned to your loved one's care plan, (b) service providers strictly necessary to operate our business (such as secure hosting or billing), each bound by written confidentiality obligations and prohibited from using your information for any other purpose, and (c) disclosures required by law, court order, or to protect personal safety.

4a. Florida Consumer Protection Compliance

We comply with applicable Florida consumer protection laws, including the Florida Information Protection Act of 2014 (FIPA, Fla. Stat. § 501.171), the Florida Deceptive and Unfair Trade Practices Act (FDUTPA, Fla. Stat. §§ 501.201–501.213), the Florida Telephone Solicitation Act (Fla. Stat. § 501.059), and the Florida Digital Bill of Rights where applicable. We will provide notice of any security breach involving your personal information as required by Florida law, and we honor all opt-out, access, correction, and deletion requests permitted under those statutes.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Request access to the personal information we hold about you.
Request correction of inaccurate information.
Request deletion, subject to legal and operational retention requirements.
Opt out of non-essential marketing communications.

7. Children's Privacy

Our services and website are not directed to children under 13, and we do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision.

9. Contact

Compass of Integrity Healthcare Consultants, LLC · Tampa Bay, Florida · nbastien@compassofintegrityhealthcareconsultantsllc.com